bad experience overall - werkgeversreview CSA - Customer Service Associate bij Firstsource Solutions

2,0
26 mei 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

management was quite good infra was good

Minpunten

pathetic operations toxic work culture

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Reactie van Firstsource Solutions
3y
Thank you for acknowledging our strong management team. We apologize for any negative experiences you may have had and want to assure you that we are committed to addressing these issues. This will help us better understand the root causes and take appropriate actions to improve the work culture. We believe in taking accountability and if you have any thoughts on how we can improve, please write to your HR Manager

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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