Avoid it like the plague - werkgeversreview Customer Service Representative bij Firstsource Solutions

1,0
18 mrt 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Your team mates are the only pro with a minor pro in getting approved for Costco card

Minpunten

Everything else Competitive pay is just a few pence more Management is incompetent Targets are not suitable

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Reactie van Firstsource Solutions
1y
Thank you so much for taking the time to leave us feedback. We are committed to ensuring that salaries are paid on time, as we understand the importance of timely compensation. We’re sorry to hear about your concerns regarding the company culture. We strive to create a positive and supportive work environment for all employees. Please let us know specific issues or areas of concern so that we can address them appropriately and work towards improving the workplace culture. We understand that competitive pay may sometimes feel marginally above the industry standard, but it is aligned with our company's compensation policies. Regarding management, we have requested all available growth opportunities and skill development programs to support your professional advancement. We also acknowledge your concerns about targets; they are set based on client needs to ensure we meet our business requirements effectively.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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