Firstsource Solutions

Reviews voor Firstsource Solutions

Work life - werkgeversreview Customer Service Agent bij Firstsource Solutions

3,0

18 mrt 2024

Customer service agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Various schedules to choose from

Minpunten

Relentless customer service. Frequent troublesome customers

Reactie van Firstsource Solutions

Thank you so much for taking the time to leave us feedback. We recognize that having various schedules to choose from can be beneficial for employees. However, we understand that dealing with relentless customer service demands and frequent troublesome customers can be challenging. Supporting our customers effectively is a key business need, and we are committed to providing the necessary resources and support to help our employees manage these demands.

Ontdek andere reviews over Firstsource Solutions

5,0

4 dec 2025

Patient advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0

23 jun 2026

Revenue cycle billing specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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