Firstsource call centre - werkgeversreview Customer Service bij Firstsource Solutions

1,0
7 aug 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible working hours which was good

Minpunten

No room for progression, employees not valued

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Reactie van Firstsource Solutions
1y
Thank you for taking the time to share your experience. We're glad to hear that you found the flexible working hours to be beneficial during our time with us. We apologise if you felt that you did not have the support or resources necessary to advance your career. We encourage our employees to take advantage of our development programs, such as AIM and RISE, and to work with their managers on annual development plans to help advance their careers. If you felt that these resources were not accessible to you, we apologise and will work to make sure they are more widely available in the future.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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