First source Customer Service Rep - werkgeversreview Customer Service Representative bij Firstsource Solutions

4,0
29 okt 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

No experience required to apply

Minpunten

Disjointed working hours hard to have a schedule outside of work

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Reactie van Firstsource Solutions
1y
Thank you for sharing your experience; we appreciate that the opportunity to work without prior experience is valuable to people. We are sorry to hear that the disjointed working hours made it challenging for you to maintain a schedule outside of work. Certain times of the year may experience higher call volumes, requiring shifts to be scheduled outside of typical working hours. We do take your feedback seriously and will consider what we can do to further formalize shift patterns to better suit our colleagues.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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