Customer service associate into technical support - werkgeversreview CSA - Customer Service Associate bij Firstsource Solutions

4,0
3 feb 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good incentives .. good cab facilities

Minpunten

TL worst support and toxic management to get there pockets get filled...they would force there employees to achieve the target

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Reactie van Firstsource Solutions
1y
Thank you for your feedback, We take all feedback seriously and are committed to addressing concerns regarding management support. We understand that leadership plays a crucial role in fostering a positive work environment, and we strive to ensure that our managers are equipped with the training, resources, and tools to support their teams effectively. We recognize the importance of creating an environment where employees feel empowered and motivated to reach their goals without feeling undue pressure. Training and support are integral to our strategy, and we are continually working to improve leadership development to create a healthier, more supportive atmosphere for all employees.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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