Firstsource Solutions

Reviews voor Firstsource Solutions

Average call centre experience - werkgeversreview Customer Service Representative bij Firstsource Solutions

4,0

18 feb 2025

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

1. Good money 2. Timings are fixed and there's no overtime as such

Minpunten

1. Very strict with the timings. 2. Can't move around freely feels suffocating 3. Kinda toxic enviroment

Reactie van Firstsource Solutions

Thank you for your feedback! We're glad to hear that you appreciate the fixed timings and competitive compensation. Regarding the strict timing policies, these are in place to meet business requirements and ensure smooth operations. We also understand the need for flexibility and strive to create a balanced work environment. Our schedules are designed to maintain structure, but we’re always open to exploring ways to enhance the employee experience.

Ontdek andere reviews over Firstsource Solutions

5,0

4 dec 2025

Patient advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0

23 jun 2026

Revenue cycle billing specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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