Handling SF - werkgeversreview Process Leader bij Firstsource Solutions

5,0
9 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working with team to achieve SF SLA's Back office work savings reports on time understanding team requirements

Minpunten

System issues System slowness Working from home more impact Tracking issue with agents

avatar
Reactie van Firstsource Solutions
11mo
Thank you for sharing your detailed feedback! We’re glad to hear about your positive experience collaborating with the team and contributing to the success of back-office operations and SLA achievements. we are actively working on system upgrades to enhance efficiency and reduce downtime. We understand how these issues can impact productivity and addressing them remains a priority. Potential return to 100% office work and salary reviews have been well noted. These factors are periodically evaluated based on business needs, employee well-being, and market benchmarks.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle