Formlabs

Reviews voor Formlabs

Has great potential - werkgeversreview Customer Service Representative bij Formlabs

2,0

29 aug 2025

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great people to work with Salary is okay Office looks amazing, location is in the city centre, free snacks and fruits all the time

Minpunten

The place would have great potential if leadership wouldn’t be so disorganized and greedy. They like to make you work several positions in one to get the most out of one employee, while not making efforts to hire more people in the team. Good work is not recognized, only by internal contests where the customer service people have to compete against each other. Also, if you are good at your current position, they recognize you by keeping you in that position and not letting you develop or climb higher on the ladder. If you are ready to sell your soul to the company, this place is for you. Working hours are from 9 to 17:30 if you take a full hour lunch break, then until 18:00. I would say work-life balance is not great

Reactie van Formlabs

8mo

Thank you for sharing your experience and feedback. We’re glad to hear you appreciated the office environment, location, and perks. We’re sorry to hear that you felt concerns around recognition, growth opportunities, and workload. These are important issues that we take seriously. We are proud of our career ladders, particularly in our customer service department. Our career ladder is designed to target the 75th percentile of market compensation, to ensure we offering very competitive salaries. Additionally, we provide growth opportunities to internals first - 90% of all non-entry level services roles are filled with internals. You are correct that we do expect our employees to work 8 hours a day, 5 days a week.

Ontdek andere reviews over Formlabs

5,0

7 apr 2026

Operations

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Get to work with smart and passionate people that care a lot about the company mission. Career opportunities are incredible for high performers.

Minpunten

Tough worklife balance & can be intense at times

1,0

16 jun 2026

Temporary assembly technician

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Fun startup vibe, lots of food and coffee and snacks Coolest stuff they're building Unlimited free printing in any material Smart, generally fun people

Minpunten

Everyone is overworked, high turnover, no internal hiring, complete lack of care for employee safety ranging from months spent in high-powder concentration atmospheres to (probably explosive) alcohol fume rooms. Machine shop safety is lazy

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