Forward Financing

Reviews voor Forward Financing

What Happened Here? - werkgeversreview Anonymous- Salaried Staff bij Forward Financing

2,0

16 mei 2024

Anonymous- salaried staff

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Benefits are strong - Work from home - The employees beneath senior leadership are smart and amazing people

Minpunten

Forward Financing used to be a place that was genuinely “people first” and a great place to grow your career, but unfortunately over the past 6+ months their philosophy has changed to a “profit over everything” model which has come at the expense of their people. This would be acceptable if they were making smart business decisions, however they have empowered decision makers who have no experience whatsoever. For example, the person leading sales is a former director of HR who has zero sales or industry experience. When leaders don’t understand product, process, or industry they resort to heavy micromanagement and uneducated, poor decision making. Morale within the company is hitting new all time lows each week, and those not laid off are starting to flee. The CEO has his head buried in the sand and is letting his best friend (the president) run the once great company into the ground. There have been numerous quiet layoffs the past 6 months, as the company has made the strategic decision to outsource jobs to the Dominican Republic for cheaper labor. One of the company OKRs this year is to “hire 90% in the DR” and they are expecting US employees to celebrate that. My recommendation is to not walk, but run away from this company when considering employment.

Reactie van Forward Financing

Thank you for sharing your thoughts and experiences with us as a former employee. We appreciate your comments and are glad to hear that you valued the colleagues you worked with, as well as our benefits and flexible work environment. Taking care of our people is a top priority for us and is fundamental to our people-first culture. While it's true that we are a for-profit business, we are committed to balancing our business goals with the well-being of our employees, recognizing that both are essential for success. In terms of our leadership, we continually refine our criteria and processes for promotions to ensure they are equitable and effective. At Forward, we value leaders who demonstrate humility, strong communication skills, problem-solving abilities, and the capacity to empower and build strong teams. We have also recently hired a leader to build out our Learning & Development function to support the growth of our team. Since our inception, Forward has been headquartered in Boston with a robust subsidiary in the Dominican Republic. To clarify, this is not outsourcing; we have over 200 employees in the US and over 200 employees in the DR, all operating as one team. Any adjustments to our team are made for reasons that do not involve reducing headcount in one location to increase it in another. We are committed to being an employee-centric company, and our low voluntary attrition rate reflects this commitment. Thanks again for sharing your thoughts. We wish you the best in your future endeavors.

Ontdek andere reviews over Forward Financing

5,0

23 jun 2026

Manager ii

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Top-Tier Compensation & Resources: The company pays very well and genuinely invests in its employees by providing excellent resources to help us succeed. Incredible Culture & Team: My coworkers and team members are amazing, hardworking, and deeply dedicated. There is a strong sense of camaraderie, and we do truly meaningful work together every day. Fantastic Remote Environment: The remote work setup is seamless and highly effective, making it a wonderful place to work from anywhere. Rewarding Leadership: As a manager, it is incredibly fulfilling to support my team, solve problems for our customers, and cross the finish line on major tasks. I feel genuinely lucky to be a part of this organization.

Minpunten

Learning Curve & Operational Complexity: The environment is very fast-paced, and the product itself is highly complex. It takes a significant amount of time to learn the ins and outs, which naturally makes managing the operations space a bit challenging. Heavy Manual Workload: There are a lot of manual reviews required, which can lead to an increased workload for managers. Growing Pains: Right now, there is a lot of reliance on "tribal knowledge" and navigating gray areas. As the company continues to expand, leadership will need to prioritize building more standardized, scalable processes to ease the operational burden.

Reactie van Forward Financing

Thank you for taking the time to share such a thoughtful review! It is wonderful to hear you feel so supported through our compensation and the resources we provide. Crossing the finish line on major tasks and solving tough customer problems is only possible when we truly work together as a team, so I am glad you get to experience that camaraderie every day. We also love that the remote environment is working so well for you. That’s exactly why we bring the whole company together twice a year for our Forward Palooza events, in addition to individual team offsites throughout the year, keeping those team bonds strong while enjoying the flexibility of working from anywhere. We really appreciate your candid notes on our operational growing pains. Learning a complex product is tough, and relying on informal knowledge or heavy manual reviews adds a lot to your plate. Documenting those gray areas and building scalable processes is a major priority for us as we continue to grow, and your feedback helps highlight exactly where we need to focus our efforts. Thank you for believing in our vision and for being such a wonderful part of the Forward team.

5,0

23 jun 2026

Accounting assistant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Amazing company to work for. The team is incredibly supportive, and everyone is always willing to help and answer questions. The collaborative environment makes it easy to learn, grow, and feel valued as an employee. I truly appreciate the positive culture and the encouragement I receive from my colleagues and leadership.

Minpunten

None at this time. I am really enjoying my experience working here and look forward to continuing to grow with the company.

Reactie van Forward Financing

Thank you for taking a moment to share your experience with us! It is wonderful to hear that you feel so supported by your coworkers and leadership. Creating an environment where people feel comfortable asking questions and learning from one another is exactly the kind of culture we strive for. We are so glad your experience has been overwhelmingly positive so far. If you ever do spot areas where we can improve, please do not hesitate to share - we always welcome the feedback. We also appreciate your advice on continuing to invest in our team as we expand. Taking care of the people behind our work is incredibly important to us and remains a top priority. Thank you for being such a great part of the team. We are excited to see you continue to grow with Forward!

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Vacatures van Forward Financing

Senior Manager, IT

Boston, MA

US$ 145K - US$ 175K /jr

(opgegeven door werkgever)

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