Foundever

Reviews voor Foundever

There's a reason for the high turnover - werkgeversreview Anonieme werknemer bij Foundever

2,0

17 sep 2017

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Technically easy money; you don't need any qualifications, or special skills beyond thick skin and stamina. Really friendly staff. On the surface a very fun sort of place - pool table, dressing up, free fruit etc. Good promotion prospects I think; if you're one of the few who lasts longer than a few months, you're considered an old times and ripe for promotion.

Minpunten

It's soul destroying. Within my first week of training it was clear that only the naive, the desperate or the neurotic choose to stay. The recruiters lie through their teeth to get you to sign up. Then the trainers lie through their teeth to get you not to quit. Insane micromanagement; if you take more than 60 seconds to write your notes you get a phone call to ask why. No attempt to care for workers. Horrendous shift patterns regardless of your needs or requests, no eye test vouchers despite it being a legal requirement, filthy keyboards headphones and mice that all workers have to share, cramped and noisy environment.

Reactie van Foundever

Thank you for the feedback. We would like to create comfortable and trustful environment for all our employees, so we’re sorry to hear about some of your experiences. We appreciate all feedback and we’ll continue to find ways to improve. Best regards.

Ontdek andere reviews over Foundever

5,0

28 mei 2026

Liscense insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Training was nice due to the trainer Ms.Star

Minpunten

training was rushed , which made testing stressful

2,0

10 jun 2026

Account resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

Minpunten

You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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