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      Foundever

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      Reviews voor Foundever

      Customer Advisor - werkgeversreview Customer Advisor bij Foundever

      1,0
      6 jun 2018
      Customer advisor
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The number 31 on the vending machine gave free chocolate

      Minpunten

      First of all the place is absolutely minging! People are dirty, dirt all on the computers and desks no one cleans! Then shifts 7 days straight in a row, minimum! You’d be lucky to ever get a weekend off at all in that place. Can never make plans in your personal life if you work there you will spend your whole life in that place. Do NOT work here whatever you do!

      avatar
      Reactie van Foundever
      7y
      Thanks for taking the time to leave a review. Since you have posted this review there has been a number of changes around scheduling as it’s an area that has developed as the site has grown, schedules are continually reviewed based on staff feedback. In regards to the cleanliness, this was largely due to the speed in which the staffing levels in the building increased. This has also since been addressed with the 3rd party cleaning contractor. Unfortunately #31 has been fixed :(

      Ontdek andere reviews over Foundever

      5,0
      2 jul 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Training is easy to get through it’s nice to work from home doing so.

      Minpunten

      Haven’t really found any yet.

      2,0
      10 jun 2026
      Account resolution specialist
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

      Minpunten

      You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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