Sitel is like a big high school all over again. There is always drama and a lot of unprofessionalism. The higher-ups always overdo their authority Sitel has a high turnover rate! Sitel pay is extremely low wages. Sitel cannot keep a campaign. Sitel tosses you around after every training class to another campaign. Sitel does not appreciate its current employees (agents). Sitel always screaming they offer Paid time off (PTO) but you have to wait 6 months for it. Paid holiday start at 6 months. You are only given 3 hours per check after 6 months... Sitel does not promote agents, Sitel only keeps you as an agent. Sitel only offers 3 counseling services per year. This is unfair because if you decide to work at this company you are going to become mentally drained. You are given a 2 15-minute break and a 1 30-minute lunch break. Sitel does not accept doctor accommodation or do right by the FMLA they state they offer. Sitel never tells you when new tasks are placed on jobs. Training is extremely short and they do not allow you to ask anything. They never tell you are doing great or show your accomplishments. They only tell you the bad you are doing. If I could give a 0-star rating I would! Sitel allows their agents to get harassed by their management team and customers. Sitel does nothing when you are reporting concerns. Sitel management team is extremely lazy and never answers your support questions. Sitel working from home equipment is always nasty. Sitel expects everyone to purchase new equipment and does not do reimbursement. Sitel has sent numerous pieces of equipment out and it caused issues in my home.
