Worst Job I ever had. - werkgeversreview Medicare Agent bij Foundever

1,0
14 dec 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working from home was the only pros at this company.

Minpunten

This company is not for the weak or for anyone that has morals. This company make promises to you during the interview process that they will never follow through. When i interviewed for this company, they acted like this was a put together company and it's a wonderful place to work for. In reality it's the opposite. Any ways this company don't give out raises, no bonuses and no incentives. Your paycheck will be different every time. I felt like my paycheck kept being shorter and shorter every year. The Team Leaders don't take calls whatsoever, which i never heard of. They barely do any work but micromanage us. They system is always having issues and they will not pay you if you are out due to the system issues. Back-to-back calls, long calls with angry members and split days off during open enrollment. You do a lot of work for a little of pay. The health insurance they provide the employees is awful. The only thing i did like is working from home and learning more about insurance. Other than that, i don't have any positive comment to say about this company.

Ontdek andere reviews over Foundever

5,0
2 jul 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Training is easy to get through it’s nice to work from home doing so.

Minpunten

Haven’t really found any yet.

2,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

Minpunten

You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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