Foundever

Reviews voor Foundever

It’s an ok job - werkgeversreview Licensed Insurance Agent Property & Casualty bij Foundever

3,0

24 mrt 2024

Licensed insurance agent property & casualty

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The pay is good and the flexibility to work from home as well. It’s not just a horrible place to work, it is what you make it. My trainers were all great.

Minpunten

It’s definitely disorganized but it is what you make it. It’s definitely doable. Schedule changes aren’t the best when it’s needed or the system used to change schedules. Equipment is disgusting, which I’m sure they (Foundever) are unaware of that department sending it out that way.

Reactie van Foundever

Thank you for your honest feedback. I agree that this job is what you make it. Pay is good, and working from home is a great benefit. We have implemented various measures to support our associates during training. We conduct training surveys at the end of each training day to gather feedback and continuously improve our training programs. Following training, we provide a nesting phase where associates work closely with a trainer in small groups, ensuring they have the necessary resources and support to effectively handle calls and alleviate stress. Moreover, we foster an open-door culture, encouraging our associates to reach out for assistance whenever needed. We send out the Max Survey to make positive changes. Your feedback is immensely valuable, and we will share your experience with the relevant teams for further consideration and action. Jasmin at Foundever

Ontdek andere reviews over Foundever

5,0

29 mei 2026

Financial representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

7 week training to get a person ready to go into production.

Minpunten

Work hours depends on clients needs. So hours may vary.

2,0

10 jun 2026

Account resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

Minpunten

You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle

Gerelateerde zoekopdrachten: Vacatures bij Foundever | Salarissen bij Foundever | Arbeidsvoorwaarden bij Foundever | Sollicitatiegesprekken van Foundever

Reviews voor Foundever Reviews voor Licensed Insurance Agent Property & Casualty bij Foundever Review voor Foundever