A good place to get some entry level experience, struggling to keep up with changes in IT. - werkgeversreview Technical Support Representative bij Frontier

3,0
14 mei 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

PTO is great when the time is there, which it often isn't, still a strength Lots of cute little incentives, like raffles and such. Commission and pay for performance, if you can meet the ever-changing metrics. Some nice people Very easy to get hired

Minpunten

Some managers and coaches just don't care Training is awful considering the level of support they require you to give to customers, I'm positive a large portion of the techs can't tell you how DSL even works. They are told to just throw around fancy words like DSLAM and BRAS with no understanding. HR is the worst I've ever seen, to the point where I had to go to the director several times to make arrangements, no HR person in the building daily

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5,0
13 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company to work for

Minpunten

I can’t think of anything

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Reactie van Frontier
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great place to work 10/10 recommend

Minpunten

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Reactie van Frontier
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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