Pluspunten
Pros - flexible working - increasingly open to remote working as standard - exciting and vibrant space and industry to be working in with lots of great partners - has become more results-driven and has now defined actionable metrics to measure success and progress against - a decent benefits package though could still be improved in some critical areas (eg minimal pension contribution) - Is probably the place to be for European EdTech and online learning - Exceptional potential as a company if done and led right
Minpunten
Cons - A major strategic pivot or re-org is always just a quarter away, which makes it impossible to feel settled, apply learnings, or build on previous work. Job security still a major concern. - Internal comms are a bit of a mess, with each exec having a slightly different take to mission/vision, strategy, OKR delivery, operations. The need for a Chief Executive steer couldn’t be clearer - Salary reviews and progression being withheld despite immense demand for online education globally and rising pressure to deliver internally. - Middle and senior management in some cases have less domain knowledge/expertise than their teams but also somehow neither have basic managerial competencies or experience, diminishing team morale as well as productivity, innovation, and results. Also puts line reports in very awkward positions during progression talks - Managerial roles crafted around personalities, not business needs. Make people accountable. Discourage peacocking, vanity metrics, and show staff that results and good work count - Virtually no legitimate opportunities for progression. Managers seem to have no say over progression while simultaneously HR have no actual systems in place to enable this. - Passionate and good employees have been leaving the company, so it makes you wonder who’s left behind in teams and what kind of culture is emerging as a result - People are leaving for Coursera, but the same can’t be said for FutureLearn.