My experience at GEICO definitely made me realize that call-center jobs aren't the best position for me. - werkgeversreview Salvage Specialist bij GEICO

2,0
15 apr 2012
Aanbevelen
Goedkeuring directeur
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Pluspunten

GEICO has a great benefits package, the pay is good for the middle GA area, and the training process is the best I've seen.

Minpunten

GEICO thrives on micromanagement which causes unnecessary stress. Customer Service calls are rated "A calls" or "Non-A call." If you are rated with an "A call" you might as well have received a "Non-A call" because there is always something that you should have done better or differently.

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5,0
8 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

I had the opportunity to meet Nancy Pierce during a visit to our office, and she was very personable and engaging. It made a strong impression to see leadership so approachable and willing to connect with employees. Overall, I genuinely enjoy working here and feel supported in my role.

Minpunten

No significant downsides to mention at this time.

5,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Minpunten

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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