Pluspunten
Good health insurance benefits, good training
Minpunten
I was hired in 2011 for a "sales" position. I thought it was auto insurance sales, but it turned out to be boat insurance. I figured it would be an interesting challenge, so I went along with it. I completed the licensing training (which was excellent) and the sales training (which was so-so). I started on the floor, and I was horrified at the level of micro-management and criticism that was dished out to the employees. Every minute of your day is scrutinized. People listen to your phone calls anonymously and side-by-side for the sole purpose, it seems, of criticizing the employees and making them feel terrible about their jobs. The managers are small-minded and terrified for their own jobs, and managers in that department were some of the weakest and most inefficient that I have ever had the displeasure of working for, I kept approaching the managers to find out why they were giving me such low scores on my phone calls, since I had never received a customer complaint and I had never had a policy returned for errors. In fact, the customers frequently complimented me and told me how helpful I had been! I rarely received any positive feedback from the bosses (if that is what you want to call them), and it quickly became clear to me that they were doing what they could do rush me and others employees who did not bow and scrape out the the door. I was fired without warning, but it was the best thing that ever happened to me. I wne to HR to request that an investigation be conducted regarding my firing, and I was told that would happen. Of course, it did not... no surprise. Every day was a grind, and it is no wonder that turnover is sky-high, Every weekend there is a job fair - not because of growth, but because they have to replace the employees who were fired that week.