Customer service representative - werkgeversreview Customer Service Representative II bij GEICO

1,0
14 aug 2017
Aanbevelen
Goedkeuring directeur
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Pluspunten

The pay was ok but that’s about it. I’m only writing the rest of this because Glassdoor requires a twenty word minimum.

Minpunten

Anxiety attacks. Filing for fmla for depression. Terrible management. Management wants you to do other tasks in between phone calls to learn things. The dallas office is the worst. They don’t take the time to take agents off phones to teach them new things. Promote people just because they a degree when those people don’t can’t preform their job well.

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5,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Minpunten

hours I was originally offered as a new rep were not the best

5,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Minpunten

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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