Pluspunten
There is decent pay, and excellent benefits. Fairly thorough training and lots of feedback, you don't have to pay your own licensing fees.
Minpunten
First, the pay is decent for the area, but not worth the volume of work you're given or the draconian standards you're held to. Every other insurance company offers less stressful and higher paying work in the same industry. The performance goals start reasonably enough, but every time you exceed those goal, that is then made the standard. If you continue to do well, the standard continues to increase until the best you can do is average or slightly under, which they then use to justify giving you the bare minimum raise, or worse---no raise at all. Their idea of promoting within is to give someone a lateral "promotion" wherein they are doing the jobs of their supervisors for the same pay they were getting before, then they "rotate" you back into your original position occassionally, essentially to show you that the job you were doing was a privilege to be granted and removed by the company. After years of doing this, if you're lucky, you get granted a promotion, and in most cases get a marginal pay increase for your troubles. The sole goal of this company is growth, not the care of their policyholders or their employees. In order to advance in any meaningful way you have to take classes like "Getting Results Through People" where they specifically train you on how to manipulate your underlings into not feeling too good about their performance so you can justify holding off raises. There's also a class called "Winning Attitudes" for the underlings to essentially tell them all "keep your mouth shut and your head down, and if you have a problem with that we offer four free telephone emotional counseling sessions to help you with that". This place is a death trap. I got out, and unfortunately my fiancee is still there---it's making us both miserable.