Change is not always good. - werkgeversreview Customer Service Representative bij GEICO

3,0
27 mrt 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

GEICO is the Disneyland of companies to work for. Up front, great pay, benefits, 401k.

Minpunten

What you don't see is the underbelly. The behind the scenes like associate satiafaction. Profit is 99% of their priority with 1% being turnover. The demands of agents vs the reward is not there any more. Been there a long time and the "changes: some of the new higher-ups have made do not make me feel valued. I feel like I'm easily replaced with a malleable robot they train new. No matter how hard I worked and dedicated myself to be the ideal employee, the constant threat of write ups for not meeting certain "metrics" and the threat of losing WFH ... the goals, while attainable are stress inducing and the fear of losing a good paying job keeps folks in compliance. They don't do profit sharing any more. So realistically, they aren't better than any other employer. They used to be. I used to feel like an asset. Now I can't wait to move on, I'm even willing to take a pay cut (within reason) to get away. Now they are taking away the option to work from home after so many worked themselves weary to "earn it." Goes to show they aren't really listening. They are losing customers over these huge price hikes. We're gonna end up like 90s GEICO if someone doesn't reevaluate Mr. Combs' ideas.

Ontdek andere reviews over GEICO

5,0
29 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good work life balance and pay

Minpunten

Long hours sometimes depending on demand

5,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Minpunten

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle