GLG is neither a tech company, nor a consulting firm or an investment group. - werkgeversreview Client Solutions Manager bij GLG

1,0
27 mei 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Nice start-up environment, good people and cool office. - People tend to get along with each other very easily given the totally unchallenging and super repetitive job they find themselves in. - Good first experience, but do not stay too long. They will make you think GLG is the best you could find, but the reality is that there are plenty of serious companies out there that will make you feel successful and satisfied every day.

Minpunten

- GLG has a lot of potential in terms of people, insights and resources but it is extremely poorly managed at any level: globally, locally and on a team level (a part few exceptions). - Directors/Management (some of them coming from top strategy consulting firms) are not able to design proper and fair targets/metrics based on regional differences and account complexities. - In almost 3 years some colleagues/peers generated more targeted ideas and strategic plans than what we have seen from the top management. And such feedback was never acted upon, and dismissed because of “lack of tenure”. - Some Directors are completely disconnected from the reality of the business and do not spend enough time on the floor to really understand how the business works. - Local leaders do not have the guts/power to fight any wrong decision coming from the US and they are unable to develop a long-term European strategy based on specific market needs. - Not to mention that some leaders/managers only worked at GLG for their entire life and do not really know how the rest of the world works. -->Overall GLG has an identity problem that is reflected on everything: roles, targets, culture and strategy. GLG is neither a tech company, nor a consulting firm or an investment group. GLG is a knowledge intermediary or middleman. As all intermediaries, GLG cannot survive without keeping both parties happy. GLG completely depends on both clients and experts. Cambridge Dictionary defines intermediary as ‘someone who acts to arrange an agreement between people who are unwilling or unable to communicate directly’. Being able to make the connection work is the value that an intermediary should add. The question is now: How can you streamline and standardize this action? The intermediation is a dynamic process that requires constant flexibility and personal savoir-faire. Well, GLG is convinced they can do that and they are the only ones who are able to.

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Reactie van GLG
7y
Sorry to read about your experience here. This is not something we are used to hearing from our former Client Service Associates, and we regret we couldn’t address your concerns while you were still with us. In your 3 years here, you probably noticed some big changes. Rapid growth requires a level of agility that can be tricky to get right. It takes time and careful consideration of all stakeholders to make sure everyone’s voice is heard. After a series of workshops around the world, listening to GLGers in every city, we recently held a company-wide Culture Jam in an effort to shape our culture in the years ahead. 82% of GLGers participated. And now, the real work beings. We have a new set of actions and behaviors that will inform us in our next phase of growth. At the heart of it all is making sure GLG is a great place to work for everybody.

Ontdek andere reviews over GLG

5,0
31 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Amazing people - lots of reviews say that because it's true. You'll work with smart, genuine, hard working humans. Good benefits and perks. Interesting events and opportunities to learn. Overall, a good place to start your career!

Minpunten

Very fast-paced environment which definitely isn't for everyone. Lots of necessary change.

1,0
8 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The trauma bond nature of this job does bring you to meet those people who can go on to be real friends. If you want a job to be your social circle, GLG is just the place for you. Some of the health benefits are well worth it and far above industry standard.

Minpunten

There is not a single aspect of the company that has not depreciated in some noticeable way over the past three years (since Gemma took the helm). - Amenities have been stripped in every office (if your office is lucky enough to have survived) without any meaninful replacements. Multiple lunches a week have turned into pizza parties, but only when internal systems break. All US offices are failing for unique reasons. - Pay has increased unilaterally in the US twice in five years, once solely through a massive reorg and realignment of role scope. Raises are now tied to highly tiered (and capped) performance evaluations. Bonus schemes shift every year to remove payout at all seniorities, and the changes are not communicated in a forum where questions can be asked. - Technology integration has been haphasard at best and destructive at worst (e.g., AI tools cannot meet basic compliance requirements for tier 1 clients at go-live date). - Senior Leadership has not had a single 30-day period go by where the full Global Head+ org has stayed the same in nearly three years. Middle management has become almost entirely EMEA-based or EU citizens as they could not be laid off unlilke their US counterparts. - Organizational structures have collapsed, with senior leaders managing multiple mismatched groups of functional or client-facing roles, either in the name of cost savings or because someone saw double-digit growth for an entirely different segment over a decade ago. - Financial health, strategy updates, and company wide updates are effectively done. Any company- or BU-wide meetings are chances for internal PR; this also explains why they stopped doing them in-person (including when they're done on in-office days). - Resource allocation prioritizes those who already have them (e.g., more SVPs went on a President's Club trip than Managers, following only Senior Leaders in headcount). - ERGs are functionally dead, with stale group chats and programming locked behind whoever was the last person on an eboard years ago. Hiring diversity has plummeted and the organization is failing to attract talent that even understands what the job is (let alone could be considered top talent for it). Every day at GLG is another day figuring out what can be squeezed every so tightly further.

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