Pluspunten
Was a great place to work at the local level, management was great to work with and would back you up when needed. Certain offices went out of their way to make sure you were doing well. Benefits like vision and dental did improve over time.
Minpunten
If your not one of the cronies or a family member of management then don't expect to get promoted. Corporate level management is bad at communication, nothing like a unexpected phone call to let you know your working 40 hours instead of 35 at no pay increase for the increased hours. They expect certain things of you even if you have no idea or have not had adequate training on the matter. Had several opportunities for other jobs but wanted to stay for loyalty to the company. In the end if your direct management does not like you, no matter how much you do to improve or show more effort they will force you out.