Genesys

Reviews voor Genesys

Technical Support is a bad place for a career in anything outside Genesys "World" - werkgeversreview Anonieme werknemer bij Genesys

1,0

20 sep 2011

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The only benefit is that you learn Genesys apps.

Minpunten

No promotions, no recognition for hard work. Technical Support Management does not have any value for quality work and never supports in any movement within the company for a progress in career and creates obstacles by not giving appropriate genesys skills for development after any attempts to move within the company.

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5,0

29 jun 2026

Senior services engagement director

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great teamwork. Remote work. Solid product suite.

Minpunten

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0

26 jun 2026

Marketing

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Interesting take on customer experience using AI. Good pay for the role.

Minpunten

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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