Client Support, Implementation & Training - werkgeversreview Client Services bij Georef Systems

Small Company so if you are capable you can actually get substantially involved in some cool projects especially for new clients. If you aren't shy, training clients on the software was enjoyable (classroom settings on or offsite) and was able to travel fairly frequently to do so (you wouldn't have to if you didn't want to, just suited me). Nice building and good equipment. Very knowledgeable coworkers who will spend the time to help you if you need it.

Although your coworkers are generally very knowledgeable and helpful, collectively it wasn't a 'fun' place to work ie 10 people sitting silently in a room barely conversing with each other. The pay was (is?) honestly insulting (roughly 10K per year less than a starting position is for most of the clientele but I took it for the experience.

Lots of opportunity to learn skills on email/phone support with clients, SQL database skills, experience with teaching multi day courses to clients with options to travel to places in Canada/USA to train new clients. The people in client services are awesome, genuine people. Very easy to develop good relationships with and learn from. Everyone I worked with went above and beyond to help me learn and be a better employee.

Work Environment: Quiet/boring workspace. You are only there to work. (upper) Management: Not laid back enough. I felt like every minute of my time was being tracked. It was not overly difficult to book time off, but in comparison with my new position, I felt that there was a lot less trust placed in me as an employee (of Georef). It was needlessly stressful/ annoying to have to worry about booking a 2 hour appointment 3 days ahead of time and getting it approved by upper management.I know I am not the only employee who has worked for Georef that felt that they were not given enough trust/respect when it came to responsibilities. Vacation : Start with 2 weeks of vacation. This lasts for 5 years and for anyone who stays that long, they will be granted three weeks of vacation. This pushes employees to have to use paid sick days as vacation days. At my new position, where I started with 3 weeks of vacation, I can use sick days for when they are actually needed. This greater amount of freedom really motivates me to work harder, be happier, and get more done. Pay: 7-10 k salary below average. They will only give you the bare minimum. From what I saw, you could qualify for a 2k bonus for working hard and travelling a lot.