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      Some process headaches but a good culture - werkgeversreview Customer Success Manager (CSM) bij GitLab

      5,0
      2 aug 2023
      Customer success manager (csm)
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The team is amazing and I feel like my management and coworkers all trust me to get the job done. I'm given a lot of autonomy, and of course I have the freedom to work when and where I want as long as I get my job done

      Minpunten

      Like many places, the processes are difficult to navigate and it takes a long time to get things done. Also, it's a public company now so many of the normal pains of public company life are experienced here too.

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      5,0
      24 jun 2026
      Public sector account executive
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Best company I've ever worked for. Strong culture, great leadership, competitive compensation, excellent work life balance, and a genuine focus on employee well being and career growth.

      Minpunten

      Fast paced environment and high expectations, but that's part of working at a successful, growing company.

      2,0
      16 mei 2026
      Security engineer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      OK pay or benefits in the market. Fully remote. Still is trying to frame itself as a big player.

      Minpunten

      Leadership went from being collaborative, communicative, and transparent, to being mercurial, secretive, and out of touch with the actual work. OBSESSSES over your AI usage metrics - even if AI doesn't help you and slows you down. The current layoff in progress was communicated poorly and not planned at all. And now they want us to adore the leaders and the company? Cultish vibes. We went from a company that plans ahead to a company that reacts.

      6
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      Reviews voor GitLabReviews voor Customer Success Manager (CSM) bij GitLabReview voor GitLab