Pluspunten
• The coworkers were the best part of working at Goodwill. They really make or break the atmosphere, so I was really grateful I got an awesome trainer, and then when I went to my store my coworkers were very helpful, fun, and kind. It was nice getting to know them and working with them. • Great place to temporarily work if you have zero job experience and want to put something on your resume. I feel like if you go to one that's immediately hiring, you'll get the job. • You'll learn some decent skills if this is your first job like it was mine. I was a cashier and learned POS, how to open, organization, multitasking, colorization, how to communicate with your coworkers if you need something, how to use the paging system (no more anxiety around it after doing it multiple times), self-management, keeping a store neat and tidy, and some customer service. • Some cross training. Even though I was a cashier, I learned about different departments and got skills in those areas. • Some customers are lovely. It was fun talking to them and learning about different people. • Physically demanding sometimes. If you like to keep busy, you'll be very active. • The store manager and manager were good at their jobs and helpful with things relating to store products and prices. • They're not strict about attendance.
Minpunten
• The managers don't really have the employees back. A higher up was rude to me and my manager did nothing. Part of why I left, I felt disrespected, unappreciated, and like the managers thought they could talk to me however they wanted. • I came in as full time but for some reason was changed to part time without my knowledge. I had to talk to the store manager two separate times to ask/remind her I'm full time, and she told me to come in for full time hours. When my new schedule came I got part time hours again despite me talking to her and her saying she'd fix the problem. • They didn't respect the hours I told them I could do when I initially applied for the store and started scheduling me for later times (I recommend to be firm about your hours). • I wasn't told I was applying to a brand new store and would have to go to multiple store locations to train for it. • I wasn't told I would have to build things inside of the store (clothing racks, shelves,) • My trainer was awesome, but there was somethings she missed (it's not her fault). They should have an actual handbook or guidelines that tells you everything you need to know so you don't constantly not know what to do. It's easy to cashier, but there's some things that come up that you wouldn't know until it happens. It would be nice if it was mentioned somewhere in a book. • Was never thoroughly shown how to deal with shopper lifters. Wasn't shown fire evacuation plans or told what to do. There being a genuine emergency was never went over. • Never taught page codes. It wasn't even mentioned. I didn't know it was a thing until later. • Promotional sales or new discounts, such as coupons that wasn't the average 20% off you'd have to learn about online through the Goodwill page. The managers never told us if there was a new promotion. There was also other information you'd only know if you looked for it online that would have been helpful to just be told. • I used a checker that's supposed to make sure money isn't fake. The money came back okay, but when it was put into the safe it got rejected. The manager told me to give it to a customer if I could. • A good portion of the customers I worked with were very entitled and made things difficult for no reason. • Prices jacked up way too high for a thrift store. Employees were told to raise the prices on certain goods. • The CSM and one of the assistant managers hardly seemed like they knew what they were doing half the time. • Didn't get anything for building the store besides some food and a good job. It went on the radio and was posted about by Goodwill. But true appreciation, besides a picture with 3 of the employees who built the store, was never shown to all the other employees who also had a hand in building the store. The higher ups took the credit, as they do. • Easy to burn out, especially if you have anxiety and are main cashier all the time. You're expected to do so much for such little pay lol. It was draining as a cashier. A 'good job' every once and awhile would have kept me motivated. • Benefits are very confusing. • You have to get someone higher than you to remove any item, even a 10¢ plastic bag. Made things tedious, annoying, and difficult. Especially when you accidentally double scan or mistakenly press yes to applying a bag, or the customer changes their mind. • To get a new tag you have to go way to the back or someone else to get it. Eats up time regardless of which way you do it. • Having to train other workers despite never having worked a job before. • Constantly being main cashier for days on end. • Not enough training to know where to properly put misc, electrical, or linens items. • No clear way to know how to get a raise. • Terms for actions around the store wasn't explained much, such as needing a drop.