Pluspunten
Great training, many classes available to current employees. Usually management is flexible with hours. Staying very current, actually ahead, of tax updates. File own and friends and family returns for very little fee.
Minpunten
Pay structure is weird, you get minimum pay and if at the end of a tax season your commissions are higher than the overall hourly paid so far that year you get THE DIFFERENCE AS A BONUS on your W-2, now, bonuses are taxed at a higher rate, #1, and #2, you do not see that money until the end of the season, and #3, a large chunk of it is taken out for taxes and you have to wait till the end of the year to get a refund. The hourly pay is minimal, my gardener and a cleaning lady get more, and in cash. It is not a career, it is a supplemental income job. And you have to get "rehired" every year, go through the application and interview process every time.