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      H&R Block

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      Reviews voor H&R Block

      Disappointed - werkgeversreview Customer Service Professional (CSP) bij H&R Block

      1,0
      5 jan 2023
      Customer service professional (csp)
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The reputation of the company and it's starts. Meet great people since I've given them by business for the past 6 years.

      Minpunten

      The location (Ladera Heights, CA) I was to be working at had very disorganized management. Everything that was verbally didn't coincide with their actions. I started getting weary when after a meeting wasn't even introduced as a new employee as the others. Also by start week still unsure if I would be put on the schedule...after it was made clear during a Zoom meeting we would know in the next few days. An unorganized environment is a huge red flag anywhere one might work.

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      5,0
      22 jun 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great work during tax season

      Minpunten

      Not available year round for most employees

      3,0
      23 jun 2026
      Senior tax analyst
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible availability. Path for promotion is obvious and quantified.

      Minpunten

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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      Reviews voor H&R BlockReviews voor Customer Service Professional (CSP) bij H&R BlockReview voor H&R Block