Don't work here - werkgeversreview Customer Service Representative bij HGS

1,0
10 aug 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits after 90 days OT offered 20 minutes personal time paid for but that is a lie they took it away and they want to punish everyone for other people wrong doing

Minpunten

No one wants to wait 90 days and deal with the members who call and yell on the phone about questions that have not been answered even after asking management Supervisors none of them can give a straight answer to us to give to the member. Supervisors never take calls or are available to the member. Member will be calling months later about the same situation 5 times and nothing will be resolved get same answer they were told months ago. Trainnig is like 5 days and crammed information but when you go on the floor you still have to ask questions because you are never taught on anything more in them 5 days. I think this company is a scam don't waste your time

avatar
Reactie van HGS
4y
We are sorry to hear the concerns and would welcome an opportunity to chat further, please reach out to talk2us@teamhgs.com.

Ontdek andere reviews over HGS

5,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company to work for

Minpunten

I don’t have any con

avatar
Reactie van HGS
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4,0
12 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Quick to adopt new technologies - High degree of freedom

Minpunten

- Agressive timelines - Unclear direction

avatar
Reactie van HGS
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle