Hostile management, harassment a norm - werkgeversreview Customer Relations Associate bij HGS

1,0
28 apr 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Scheduling was flexible enough Increased pay rates to keep up with minimum wage Incentive and reward programs were attractive Health and Dental benefits were top-notch

Minpunten

Limited prospect of advancement, many higher level positions filled externally without accepting staff applications Infrequent/inadequate wage changes for performance or tenure Hostile management that saw fit to yell at/shame/harass agents, sometimes in front of new hires Inadequate coaching Poor communication internally Concerns frequently shrugged off/dismissed Frequent reprimands over metrics that don't exist

Ontdek andere reviews over HGS

5,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company to work for

Minpunten

I don’t have any con

avatar
Reactie van HGS
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4,0
12 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Quick to adopt new technologies - High degree of freedom

Minpunten

- Agressive timelines - Unclear direction

avatar
Reactie van HGS
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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