Perks are good if you can survive it - werkgeversreview Customer Service Representative bij HSBC

1,0
7 jul 2011
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Time off/vacation - They will work with you if they can and plenty of paid time off, even in your first year, Benefits - Way better than any other employer I've had. Pay - They pa y well for entry-level, although they find ways to pay out less and less each year in bonuses. Plenty of overtime available

Minpunten

They find reasons to fire people. I was a top sales associate and they fired me for doing the same thing others were doing without warning and two days from a promotion. I was supposed to have been promoted within a year, but they kept changing the requirements and new associates were being hired into those positions before I could meet those new requirements. You see people get walked out every week for one reason or another. Communication is horrible between management, branches and the call center. They keep outsourcing more and more overseas to India and the Phillipines and lay off entire departments constantly (ie Card Security, E-Mail teams, mortgage). While the benefits and pay are great, the call center environment is stressful and employees are not treated well.

Ontdek andere reviews over HSBC

5,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good environment and nice place to work and learn

Minpunten

nothing else to say the users were excellent

4,0
29 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

Minpunten

Came to work one day and they just had the keys changed and the doors padlocked.

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