Pluspunten
You can't beat the benefit package (excluding salary). The benefit begins the first day of employment. Their health insurance consists of HMO, PPO, and EPO, which is a combination of HMO and PPO without the ridiculous premium. With EPO you can go to any physician within the same network without having to get a referral from your primary. The vision and dental are fantastic too. There are also some other benefit such as legal assistance, AD&D and death benefit, to name a few. The vacation days for the average staff is about 10 t0 14 days a year and there's about 4 days which are time off with pay.
Minpunten
The salary was not the competitive considering it's one of the largest banking corporation in the world. There is a lot of pressure to sell and most staff members are very on top of their job duties. I think the senior management are the ones that needs training. As an ex-employee, I felt I received a good amount of training for the duties I was performing. For the most part, I felt since my co-workers and myself were front line people, we were very familiar as to the customer's wants and needs, their different types of personality, various products that were being promoted. For the duration of my employment, not once did our district officer ever complimented any staff members, even when quotas were met. There is a constant barrage of nasty email by this officer, we were told to never contact him for anything, we were not to send him any emails, and when it came time for bonus, we were told we would receive 70% less because the bank "accidentally" set the goals to low. I think this bank has an infrastructure problem.