HTEC

Reviews voor HTEC

Great place to start - werkgeversreview Helpdesk Support Analyst bij HTEC

3,0

1 mrt 2024

Helpdesk support analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

People are good, need to put the work in to learn and grow.

Minpunten

Fired all of the 1st lines, opened up a new office in the philipphines for 1st line checks. only 2ndlines and 3rd lines left at htec support helpdesk. was able to become 2ndline but left because of the workload becoming too much.

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1,0

28 mrt 2018

Software developer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The people are great! The people enable you to learn from them, even when the company doesn’t promote it as much. Although recently they have been pushing for more training which is good.

Minpunten

- Wayne Manor - Pension - Sales driven, customer always comes first even in dire situations. As soon as the customer threatens to leave, the situation becomes a priority and the teams are expected to just deal with it. - unrealistic deadlines, deadlines proposed by the dev teams aren’t taken into consideration by upper management and they are then surprised when things go bad.

Reactie van HTEC

Thanks for your feedback. I really think that the management team are aware of the underlying issues and are focusing on them. Hopefully, you attended the quarterly briefing and saw the evidence of that. If not, the slides are on the intranet and any of the management team would be happy to talk you through them.

4,0

11 jun 2026

Software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

flexible working hours, salary, team organization

Minpunten

not that easy to enter but worth it

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