Brand ambassador in Columbus, Oh This startup is too big for what it can handle - werkgeversreview Brand Ambassador bij HelloFresh

1,0
31 mrt 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Flexible schedule -you get to go to new, different places each week with perks (got a 3 day pass into the Arnold) -50% discount on box -health insurance from your first day

Minpunten

-you get your schedule on Friday for the following week (no notice) -you're told you're going to be "promoting events" but you're actually standing in the same gyms 3-4 days a week, week after week -expectations are unrealistic- people on the team will set their weekly goal at 20, be praised for setting such a high goal, and sell 5. On the flip side, if you set your goal lower than 10, you are reprimanded in front of your friends and made to feel ashamed for not having a higher goal -expectations are unrealistic for events. For example, why would HF be posted up at the Dairy expo (full of farmers who harvest their own meat and have vegetable gardens)? Waste of time, but you're still chewed out for not having any sales. -Work life balance is about as terrible as you could possibly imagine. Be prepared to go into the office from 11-3 on your "day off". Or, having to go in from 12-1.... not sure which is worse. -very low accountability for showing up on time or showing up at all. Almost like working at a restaurant. -since HelloFresh is "promoting from within" everyone is anxious to please the sales manager. Meaning they will play games, lie, and go behind your back to get a one up on you (side note: they're not actually even promoting from within) -in the event that you actually get a good event to sell at, (ie, a bridal show) you will most likely be overstaffed (i.e. 4 people at a 6 ft table) and therefore unable to perform to your highest potential because others also want to sell. But you still get reprimanded for not bringing in the same sales as if there were only 2 of you. -not reimbursed for gas or parking. The Columbus office is downtown, where the garages are $3-4/hour. People will be late and you will "wait on them to start" essentially just sitting there costing you money while you're waiting on others -you have to drive around with a table and box in your car pretty much all the time. No respect is given to what part of town you live in and what part of town you get events in. Unless you're central, you can easily drive 30-40 min in one direction, sometimes 1-2 times a day. -if your sales are below X, you will be required to go to additional "training". It's basically shame hour for those of you who are underperforming. You're told you're being paid, but then you can't clock in and then you never actually get paid for it. Also, in the event that you work over 40 hours, you get paid for 40 with the promise that the extra hours will be on the next week's paycheck. They won't. But usually you're not very close to even 35 so you don't have to worry about it! -inadequate training. I was hired in a group and since then 2-4 people have started every other Monday. We were basically thrown to the dogs with little training and expected to sink or swim. -if you're looking for a professional job, this is so not it. My friend put in his 2 weeks notice and was informed 2 days later that he was only going to get to finish the week. He was left unemployed for a week before his new job started.

Ontdek andere reviews over HelloFresh

5,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Excellent team and support from managers, fast paced environment giving learning oppourtunities

Minpunten

No major cons- great culture which promotes food safety

1,0
13 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Minpunten

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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Reactie van HelloFresh
2w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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