The most disorganized, dishonest and unfair organization you will ever work for. - werkgeversreview Event Sales Representative bij HelloFresh

1,0
7 jul 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexibility, decent base pay, travel reimbursement

Minpunten

Company never follows through on promises or sticks to their word on relatively anything. Employees promised “retention bonuses” were never paid them, nor given any access to track sales or lifetime customer value. Schedules almost always come out one or two days before the week starts, so good luck planning anything. You are given one week of not hitting quota in a 4 week period. Miss your goal more than one of those weeks, you’re fired without question. Got scheduled at bad events that week and had no opportunity to present to anyone? That sucks for YOU. Policies are unclear and often left undocumented. 3 god awful mandatory three hour meetings per week where less is accomplished at than a fraternity house during syllabus week. Run far away from this company.

avatar
Reactie van HelloFresh
6y
Thank you for taking the time to share this review, it’s great to hear that you were able to take advantage of our flexible scheduling and generous compensation and benefits packages available to our employees. While we try to release schedules with as much notice as possible, due to the nature of scheduling events, there can be last-minute changes to add more hours to each employee’s schedule. Our sales managers to strive to share the available shifts evenly throughout the sales teams, depending on one’s availability and preferences. We try to ensure that there are clear lines of communication between our sales operation and field sales teams. This includes providing as much information as we can about sales team strategies and compensation. We do this by hosting regular sales meetings and company all-hands meetings to update our sales teams on the business and we communicate regularly to our sales managers who can share information with their teams We set manageable sales goals for our Brand Ambassadors to meet on a weekly basis, and high-performing employees who meet these goals consistently are rewarded with generous sales commissions and development opportunities. Success in the Brand Ambassador position is a result of hard work, meeting these sales goals, and having a positive attitude. Brand Ambassadors that embrace this find long-term success at HelloFresh. While it sounds like there are some areas for improvement in your experience on the sales team at HelloFresh, we appreciate you sharing this feedback with us and we have passed it directly along to the sales leadership team here at HelloFresh.

Ontdek andere reviews over HelloFresh

5,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Excellent team and support from managers, fast paced environment giving learning oppourtunities

Minpunten

No major cons- great culture which promotes food safety

1,0
13 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Minpunten

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
avatar
Reactie van HelloFresh
2w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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