HelloSelf

1,0

31 okt 2024

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote working allows you to somewhat mitigate the inevitable burnout

Minpunten

Where to even begin. Company's slogan is "Every self better". This does not extend to the employees. They can and likely will become worse and are be gaslit and blamed for it. Senior leadership harp on about growth, while not having adequate systems in place for the volume that we currently have. There is frankly nothing that you can say to the CEO that will make him see sense, which is deeply unfortunate, as the company's mission in theory is a good one. The meetings that departments had with him were either us repeatedly telling him vital improvements that we needed in order to allow things to flow more smoothly, or his opportunity to ramble about his AI hyperfixation. In either case, they were always a waste of time. Any valid critique on the systems in place and suggestions for improvement are ignored at best and viewed as negativity at worst. People who make those suggestions are eventually viewed as a problem are either made uncomfortable enough to leave or made redundant in the inevitable next round of layoffs. In place of functioning systems, they've implemented wellbeing sessions, ostensibly to mitigate against the stress and burnout caused by the inadequate systems in place, so that they can say that they've done all that they can to prevent stress without doing the necessary work to improve the system at hand.

Reactie van HelloSelf

Hello, Thanks for sharing your thoughts and feelings about HelloSelf. Rather than posting a bland response I wanted to address some of these points directly. My name is Charlie Wells and I’m the Founder/CEO. I thought it important to be responding transparently. Firstly - I’m incredibly sad that you felt your experience of working at HelloSelf was ‘Hell’. I believe that there are a lot of great people at HelloSelf who are working hard to solve the really important and challenging problem of helping deliver the precise psychological advice that each person needs and deserves to help them Feel Better and flourish. HelloSelf has always had 'Challenge', 'Service' and 'Better & Better' as a few of our core values. We have obviously let you down with these as you have felt that this is your best way of feeding back to the company… we have put in a lot of new efforts to ensure everyone is heard and feels able to share feedback. I have feedback sessions with each team in the company each month, we have lots of feedback channels, we have an open culture, but I will admit that earlier in the year our ability to execute and communicate as a company got worse as we became a larger group of people. That is why we put in new changes in over the summer. These are already having a really positive impact, both culturally and to our mission impact. These changes lead to a number of people leaving, and I know that almost all of you have already found great new adventures. I hope you felt supported through this by our people team. I really do mean it that once you have been a part of HelloSelf you will always be a HelloSelfer and we will help you in your career in any way we can. As always, I am keen to hear and discuss feedback. You can email me at any time. I will make time if you’d like to discuss this further.

A version of Hell - werkgeversreview Anonieme werknemer bij HelloSelf

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