Daily encouragement and growth - werkgeversreview Support bij Help Scout

5,0
3 dec 2015
Aanbevelen
Goedkeuring directeur
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Pluspunten

Since day one, I've felt like a part of the team since everyone was so welcoming and friendly! What I love the most is that everyone is exceptional at their craft, which both encourages me in my work and also contributes to my growth in my specialty and other areas. It's also amazing to be able to work from home (or wherever I feel most comfortable) as we have and embrace a remote-first culture, but it's a total blast when we get together twice a year for our company retreat!

Minpunten

Honestly, none! It's been the best job I've ever had.

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5,0
25 feb 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Honestly, if I could give it 4.5 stars, that would really be my rating. I like it here, but it's definitely not perfect. The people are pretty amazing. They're smart and kind and generally people I'd want to hang out with if we lived in the same place. But we don't, because we're 100% remote. And that's pretty awesome too. People love our product. It's nice to work for a company that people genuinely appreciate. We're definitely customer-focused, which is so much nicer than some of the companies I've worked for where they're just obsessed with the next enterprise deal. The work-life balance is solid here. Lots of parents and people who have lives outside of work. The opportunity for ownership is great. I'm the kind of person that likes to drive my own work and tinker with problems, and I get that here.

Minpunten

It's messy. I've been here a year and there's definitely a lot of whiplash from strategy changes. At times it's really hard to see where we're actually going, but things have felt a LOT better since the Fall, and I'm genuinely excited for what we're doing right now. There's a lot of turnover. Some teams just feel less stable than others.

3,0
5 feb 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay, work life balance, nice people

Minpunten

Incompetent HR team, significant business pivots causing instability and thrash, not the best benefits compared to other tech companies

2
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