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      Helpling

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      Reviews voor Helpling

      Sweet promises but prioritize cronies - werkgeversreview Customer Specialist bij Helpling

      3,0
      28 jun 2022
      Customer specialist
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Good team members. You rely on one another to survive everyday, handling customers on your own and with the team without proper training/brief from upper management.

      Minpunten

      Customer service team IS the sales team, without commissions but REQUIRED to hit all KPIs like you were trained and interviewed as a sale person. They said be close with your colleague but if you did, they are not happy with it. Efforts means nothing to them. Money and sales is number 1. Don't put too much hope for career growth here. They chose those they "LIKE" for career growth, your efforts is nothing Never disagree with upper management on anything, it will backfire you :)

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      Reactie van Helpling
      3y
      Hey! Obviously, this review wasn't easy to read. Yet, we really appreciate your feedback. At Helpling Group, we believe in rewarding people based on their effort and contribution, creating a motivating and uplifting work atmosphere and support all of our employees to develop and grow. So, many of the principles we believe in haven't been lived up to here. To be able to work on some of the issues at hand and improve your employee experience, please get in touch with the HR team at the HQ. I would love to talk to you personally. All the best and take care, Katharina (Head of HR)

      Ontdek andere reviews over Helpling

      3,0
      29 mrt 2018
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Like to work here because it's exciting always something new

      Minpunten

      Just having to travel so much

      1
      2,0
      28 sep 2025
      House cleaner
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      -flexible hours -lots of clients

      Minpunten

      -No benefits of being an employee (health insurance etc...) but same expectations (you represent helping and will be punished if you mess up) -Can lose work suddenly with no notice -Helpling raises their middleman rate without telling clients so either you take a pay cut or "raise" your prices to match.

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