Helpware

Reviews voor Helpware

Supportive team with fast-paced, repetitive workload - werkgeversreview Customer Support bij Helpware

5,0

4 jul 2026

Customer support

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Supportive team, flexible scheduling, and good opportunities to gain experience in customer support. Training is clear and helpful for beginners

Minpunten

Workload can sometimes be repetitive and fast-paced, especially during peak hours

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5,0

18 mei 2026

Content strategist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great culture and collaborative environment

Minpunten

The management is sometimes slow in giving feedback and implementing changes.

1,0

17 feb 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work Low skill/experience requirements to get a job Equipment supplied Pretty good health insurance (used to be better) Industry standard KPIs

Minpunten

No raises Minimal shift bid/change options Antagonistic HR dept Hard to promote within No incentives Terrible 401k matching Terrible work culture Layoffs without warning Lies about projects doing well only to fire their employees the next week. Minimal support/assistance within the projects Terrible training Rampant nepotism

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