Helpware

Reviews voor Helpware

Great place to work with opportunities to advance! - werkgeversreview Customer Service Representative (CSR) II bij Helpware

5,0

27 jul 2022

Customer service representative (csr) ii

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Work from home, great support team and team leads, opportunities to move up, adequate training team

Minpunten

wish we had weekly pay rather than biweekly

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5,0

18 mei 2026

Content strategist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great culture and collaborative environment

Minpunten

The management is sometimes slow in giving feedback and implementing changes.

1,0

17 feb 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work Low skill/experience requirements to get a job Equipment supplied Pretty good health insurance (used to be better) Industry standard KPIs

Minpunten

No raises Minimal shift bid/change options Antagonistic HR dept Hard to promote within No incentives Terrible 401k matching Terrible work culture Layoffs without warning Lies about projects doing well only to fire their employees the next week. Minimal support/assistance within the projects Terrible training Rampant nepotism

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