Higher Logic

Reviews voor Higher Logic

Collections Specialist - werkgeversreview Collections Specialist bij Higher Logic

5,0

6 feb 2026

Collections specialist

Aanbevelen

Goedkeuring directeur

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Pluspunten

Love this company. They provide great flexibility and there is no micromanaging. I enjoy the forward thinking, training and community offered.

Minpunten

As of now, I do not have any cons

Reactie van Higher Logic

Hi there, Thanks so much for sharing your experience! It's great to hear that our culture has had a positive impact on you. We work hard to create an environment where people feel valued, supported, and connected, so it's rewarding to know that's been your experience. We're glad you're part of the Higher Logic team, and we look forward to continuing this journey together. –joanna chief people officer

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5,0

27 jan 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

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Pluspunten

Everyone here is so nice and very knowledgeable! I feel included and respected by my manager, teammates, and those I work with from other teams. I love how we all just jump in to help each other in order to help the customers.

Minpunten

Career path is a bit murky but they are in a period of growth so things may change and become clearer as time goes on. Would also love to see the ERGs become more active. They seem stagnant at the moment but possibly due to everyone being so busy these days. (Being busy is a good problem to have, though)

Reactie van Higher Logic

Thanks so much for the thoughtful feedback; I'm glad to see you've had a positive experience at Higher Logic. It is important that all our people have a voice and feel heard. I truly believe our core values are central to how we work with and treat each other -- and in my opinion, the way we live them really sets us apart. -joanna chief people officer

1,0

12 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work flexibility is a genuine perk. Management largely stays out of your way and lets you do your job, benefits are solid, and the people you work alongside are great.

Minpunten

Pay is already below market rate for the field, which is a problem on its own. Compound that with consistent scope creep — responsibilities and workload steadily increasing without any compensation adjustment, whether through added duties or reduced headcount — and it becomes really hard to justify staying long term. Leadership tends to focus heavily on mistakes rather than recognizing what's going well, which makes it hard to feel valued. Career growth is also a significant pain point. Advancement paths aren't clearly defined, and openings are rare enough that upward mobility feels more like luck than a realistic goal.

Reactie van Higher Logic

1mo

Hi there - Thank you for sharing your feedback. I am glad to hear you value the flexibility of remote work, our benefits, and the people you work alongside. I understand compensation is important, and I take feedback on pay seriously. Our framework is built using market data to balance fairness, consistency, and competitiveness across our remote workforce. I also recognize that roles and responsibilities evolve as our business evolves. In the past two years, we have focused on providing the tools, resources, and support people need to reduce repetitive work, focus on higher-value contributions, and continue growing with the company. That evolution should come with clear expectations, meaningful recognition, and visibility into career opportunities. I appreciate you taking the time to share your perspective and will continue to look for ways to strengthen the employee experience. Please feel free to reach out if you’d like to discuss directly. -joanna chief people officer

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