Pluspunten
Extremely fast-paced, impressive list of clients, aggressive with new business opportunities, fantastic onboarding process, and the agency seems to embrace new technology and tools. D & I initiatives are definitely a focus and are prioritized on multiple fronts. Cool office spaces and locations.
Minpunten
Work/life balance is challenging if you're used to having nights and weekends protected. It's not uncommon to be on calls all day, so often times, the only time to do client work is on evenings and weekends. You come to find, this is more of the norm than the exception, so most accept it as part of how work gets done at Highwire. The pace of work is very fast. Often, the expectations of delivery and capacity are simply not realistic, which can cause burnout quickly if you're not able to get support from your manager. If you were to do a keyword analysis on Slack, "ASAP" and "Fire drill" would probably rank #1 and #2. Because new business is such a priority, senior leaders usually don't have time to devote to client or employee retention. As such, employee turnover is very high, especially with senior leaders. Seems 6-9 months is the norm for most. I think the overall lack of prioritization outside of arbitrary revenue targets causes many leaders to give up.