My Hopper Experience - werkgeversreview Air Ticketing bij Hopper

4,0
9 mrt 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Good salary and benefits - Very lenient when it comes to time-offs - 8-hour shifts - Permanent work from home - Fast growth

Minpunten

- A lot of agents have substandard work ethics and critical-thinking skills - Dealing with coworkers is exponentially more stressful than the job itself - Constantly-changing workflows - Customer-obsession is their goal while agents' work quality is bare minimum

Ontdek andere reviews over Hopper

5,0
9 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Competitive pay and team structure is good.

Minpunten

Little overwhelming and not great futuristic thinking interm's of data

2,0
12 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

pay, remote, some good/smart people in pockets

Minpunten

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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