Head of the Customer Success department - werkgeversreview Customer Success bij Hownd

The Leadership and employees at Hownd were the best, Always a team effort and always a fun and supportive environment.

Covid hit many companies hard and although leadership tried their very best, some of us had to be let go.

Remote That is literally it...

Hired a team of new sales reps to save their company. Gave us no help - didn't even provide computers or any tech stack. They have "leads" - they are literally just pulling random contact info from Bing - a lot of our "leads" came with bad contact info and closed businesses that they don't even sell to. I have never been bait and switched so hard. They sold us a pipe dream about building out this company they just bought. Worse C-level execs to ever run an organization. They are only trying to have everyone on 1099. After saying they can pay a base salary. Which isn't a lot to begin with. Scam of a company, do not work here if you care about yourself. Really, trust me on this.