2,0
27 jun 2016
Voormalige werknemer, meer dan 5 jaar
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Work at Home, 401-k good match, industry leader in telephonic case management. Good Team support. Tuition, but no time to use it. A few excellent coaches.
Minpunten
Micro-management, top heavy and continue to add more staff to monitor. Salaried staff time managed down to minutes and seconds. Time spent on adjusting to new daily requirements, and learning new processes and meetings to discuss same, infringe on time to meet the quantity-only based metrics. Quality diluted and losing good staff and customers. Future uncertain with merger. Many providers quit accepting insurance.