Trapped in a Cubicle - werkgeversreview Customer Care Associate bij Humana

2,0
26 mei 2010
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nice co-workers, decent pay for a call center. They call off work in inpassable snowstorms. The downtown location is on a bus route.

Minpunten

Most front line supervisors are late 20's or early 30's and seem to lack "emotional intellegence". When the company has a bad year, those who are fired are not "supervisor favorites or peers". If you an older male you are at a disadvantage. Feedback is poor. If they put you on a 'training for improvement' plan you will not get feedback to improve, they are just giving you rope, until they have enough to fire you. You can earn a decent amount of vacation, but using it without three months notice, or in chunks that include a Monday or a Friday is a problem.

Ontdek andere reviews over Humana

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Lots of flexibility, good team culture

Minpunten

Long hours, sometimes lack of training

3,0
14 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Interesting work, decent benefits, ability to work from home

Minpunten

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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