It's a job - werkgeversreview Inbound Customer Service Agent bij Humana

3,0
5 jul 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits are good and pay is decent.

Minpunten

Horrible inclusion PTO and taking off is a JOKE and frowned on. Leads and management are lacking the ability to actually read questions so you repeat yourself while your KPIs are steadily dropping. WFH are the step children and you will wait upwards of 10 mins for a reply. Call center ppl rarely get promoted outside of the center so remember that!

Ontdek andere reviews over Humana

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Lots of flexibility, good team culture

Minpunten

Long hours, sometimes lack of training

3,0
14 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Interesting work, decent benefits, ability to work from home

Minpunten

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle