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      IPSY

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      Reviews voor IPSY

      A nice place to work - werkgeversreview Customer Service Representative bij IPSY

      4,0
      20 mrt 2024
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Team members were super helpful

      Minpunten

      None that I can recall

      avatar
      Reactie van IPSY
      2y
      Thank you for your review! We're glad to hear that you found IPSY to be a nice place to work and that your team members were super helpful. At IPSY, we deeply value the dedication and hard work of our customer care representatives, and your commitment to providing excellent service does not go unnoticed. Thank you for your support in delivering exceptional experiences to our members. Best wishes, IPSY People Team

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      5,0
      5 jul 2025
      Director
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Good work life balance Coworkers are a pleasure to deal with Remote First company

      Minpunten

      Remote setting is not always best for important meetings

      1
      avatar
      Reactie van IPSY
      10mo
      We love hearing that flexibility, work-life balance, and your teammates are bright spots in your IPSY experience. We hear you on the challenges that come with remote meetings—finding ways to stay meaningfully connected is something we’re always working on. With appreciation, IPSY People Team
      3,0
      25 mrt 2026
      Anonieme contractwerker
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      - Remote first - Kind coworkers - Fun brand

      Minpunten

      My entire career has been built on digital transformation/migration projects, but IPSY showed me a new kind of chaos. A very immature project management function coupled with constant rebrands, shifting priorities, and last-minute legal changes made it feel like they were trying to rebuild the car while it's already rolling downhill. Still a spreadsheet place. Product requirements constantly got buried in Slack. (Why are we so afraid of email?) Disjointed processes and minimal communication to contractors. (It's often the norm to treat contractors like secondary citizens, but most places will at least communicate info relevant to your job). Seems like a bad idea to lay off tech team members midway through a delayed transformation project.

      1
      avatar
      Reactie van IPSY
      1mo
      Thank you for sharing your experience. We’re glad to hear that our people and brand made a positive impression. We understand that transformation work can feel complex, especially in a fast-moving environment, and we’re continuously working to improve clarity, communication, and how we support all team members, including our contractor community. We appreciate your perspective and wish you the best in your next chapter. With care, – IPSY People Team
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      Reviews voor IPSYReviews voor Customer Service Representative bij IPSYReview voor IPSY